Privacy Policy
Effective Date: May 16, 2025
At Phenom Pest Services, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We collect personal and non-personal information to better serve you and improve your experience with us.
a. Personal Information
We may collect:
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Your name
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Email address
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Phone number
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Service address
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Payment details (for billing purposes)
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Any other information you provide through forms, chats, or service requests
b. Non-Personal Information
When you visit our website, we may collect:
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Browser type and version
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Device and operating system
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IP address
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Pages viewed and time spent on the site
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Referral source (e.g., Google, social media)
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Any other information you provide through forms, chats, or service requests
2. How We Use Your Information
Your information is used for the following purposes:
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To schedule and deliver pest control services
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To respond to your inquiries or provide customer support
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To process payments securely
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To send service updates, confirmations, or promotional messages (only if you opt-in)
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To improve our website functionality and user experience
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To comply with legal obligations and protect our business
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
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Trusted service providers (e.g., payment processors, scheduling software)
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Third parties who help operate our website or business
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Legal authorities if required to comply with a court order or legal process
All third-party vendors are required to maintain confidentiality and data security.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember your preferences
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Analyze website traffic
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Improve overall site performance
You can adjust your browser settings to disable cookies, but some features of the site may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal data. These include:
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Secure Socket Layer (SSL) encryption
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Secure servers and firewalls
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Restricted access to customer information
While we take reasonable steps to secure your information, no system is 100% foolproof.
6. Your Choices and Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your data
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Opt out of promotional emails (via the unsubscribe link)
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Request deletion of your personal information (unless required for legal or service reasons)
To make a request, email us at [Insert Your Contact Email].
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy as our business or legal requirements change. All updates will be posted on this page with a new effective date. We recommend reviewing it periodically.
10. Contact Us
- Phenom Pest Services
- Email:Info@phenompestservices.com
- Phone:404-862-5733
- Serving the Greater Atlanta Metropolitan Area